Who this covers
This policy applies to the HumaraMail website, its forms, the sponsorship programme and any services that refer to it. More product-specific rules may be published before the email service launches.
What’s not allowed
You must not use HumaraMail to:
- Break the law or encourage others to
- Harass, threaten, exploit or impersonate anyone
- Spread malware, deceptive content or harmful code
- Infringe privacy, intellectual property or other legal rights
- Submit false, fraudulent or misleading information
- Interfere with the service or place unreasonable load on it
Spam, phishing and messaging abuse
You may not send or help send unsolicited bulk messages, phishing, credential theft, address harvesting, fraudulent promotions or messages that hide their origin. You must respect consent and applicable marketing laws.
Security and automated access
Don’t probe, scan, exploit or bypass access controls, or access accounts and data without authorisation. Automated requests must not disrupt the website or get around technical restrictions. Good-faith vulnerability research should follow our security reporting guidance.
How we enforce this policy
We may investigate suspected misuse and restrict, suspend or end access where appropriate. We may preserve or disclose relevant information when the law requires it or when reasonably necessary to protect people and systems.
Our decisions may take into account severity, intent, impact, history and willingness to put things right. Report suspected violations through our Abuse Policy.